Don't put wrong emails in the Contacts list
complete
F
Frederik Bussler
I move over my leads to the Contacts list when they tell me their email - I know it's accurate and their preferred email because it's what they tell me. I'd prefer that the Contacts list uses AI/regex to find the email in the convo and add that, or if there is none, then leave it blank (or just put some option in the settings that you can switch on so the default is empty).
C
Cosiall
complete
C
Cosiall
Thank you for the feedback. We tried to improve that workflow a bit by adding the contact fields to the conversation drawer so you can edit them in place without needing to navigate to another page. Unfortunately, at this point we can't scan the conversations for emails or phone numbers as it doesn't seem very reliable. Let us know if our workaround works for you :).
F
Frederik Bussler
Cosiall: perfect, thanks!